However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. We will now attempt to collect in court, but it shouldn't have to be this way. We have tried to work with them, but we are now 6 weeks without a dishwasher and over one week of that time is just waiting for their responses.I do not believe they ever intended to honor their warranty and warn any consumers or dealers to NOT use their services. While there has been multiple phone calls and "we will look into it," they have refused to cover what the warranty originally promised. The cost of the replacement for the same unit is $1,499. CPS chose to pay for the replacement, but then only offered $650 to cover the expense INCLUDING the $139 we had to pay out of pocket for the diagnosis. It was reported and they instructed us to have a repairman diagnose the issue. It is now year 3, and the unit has died due to a faulty control panel. We purchased a new ASKO Dishwasher from Mile High Appliances and added a 5 year replace or repair warranty from Consumer Priority Services on the unit.
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